Helping the Helpers: A series

Volunteering is one of the most rewarding experiences you can do but it can be tough when the circumstances are difficult. That’s why we created Help the Helpers, our series of 5 minute videos, to share some of the things that we have learnt over the last few years.

Each video is on a different theme, with some of the amazing volunteer leaders who have coordinated the Refugee Support responses to the emergencies and crises where we worked.

Get started


(click here for a bullet point summary on getting started)

‘How’ you do things is more important than ‘what’ you do


(click here for a bullet point summary on why you need to focus on ‘how’)

Recognising ‘burnout’


(click here for a bullet point summary on recognising burnout)

Don’t take things personally


(click here for a bullet point summary on not taking things personally)

Focus on one thing


(click here for a bullet point summary about focusing on one thing)

Make it personal


(click here for a bullet point summary about making it personal)

Don’t freak out!


(click here for a bullet point summary about not freaking out)

Don’t worry about the online chat


(click here for a bullet point summary about not paying too much attention to what is being said online)

Learn from volunteers

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