In less than one week we had renovated and fitted one of the rooms into a free shop using a local contractor. This enabled us to receive essential items, supplement refugees’ diets and implement a fair and dignified distribution system. With the help of local volunteers we cleaned the shop and prepared it as the main distribution point.
The shop is open twice a day for a couple of hours each time and we have a schedule for different tent blocks on the camp to receive goods. This system took a while to bed in until people become familiar with it but it avoids long queues and hoarding.
We always have an interpreter from the the large number who also speak English on the camp and aim to give people whatever they need, with plenty of opportunities to choose what they want from what is available.